Our Technical Services To Ensure Your Product Thrives

Our Technical Services

To stand the test of time, in transit, and in all weather, we offer a range of intricate testing to ensure your product and the contents have the longevity they deserve

Learn how our technical services are unique in the industry.


1. Complete Production Lines

We can provide tailored solutions, select machinery, design the layout, and offer maintenance and repair services.


2. Servicing & Spares

Servicing and spares are an essential component of technical services for production lines as they ensure that the equipment operates optimally and reduces the likelihood of breakdowns.

These services include regular maintenance, such as cleaning and adjusting the equipment, replacing worn components, and upgrading existing machinery to keep pace with industry advancements.


3. Independent Testing Capability

This ensures that the software or product is tested objectively, and that any defects or issues are identified and addressed before release to the market.

Independent testing capability consists of a team of experienced testers with expertise in manual and automated testing, as well as various testing methodologies and tools.

They follow industry standards and best practices to ensure the quality and reliability of the product or software.


4. Life Cycle Assessment

It considers the entire process from the extraction of raw materials, through manufacturing, transportation, use, and end-of-life disposal or recycling.

LCA uses a quantitative approach to assess environmental impacts, such as greenhouse gas emissions, water and energy consumption, and waste generation.

It provides businesses with a comprehensive understanding of the environmental implications of their products or processes and helps them identify opportunities for improvement


5. On-site Technical Support

This means that a technical support CTS will physically be present at the client’s site to offer assistance with any technical issues.

On-site technical support is especially useful for businesses that rely heavily on technology or machinery, as any downtime can result in lost productivity and revenue.

On-site technical support can be provided for a variety of needs, such as installing new equipment, troubleshooting problems, performing maintenance tasks, and training employees on how to use the equipment.


6. Training

These services are designed to help organizations that have implemented new technology or specific processes in their production lines to maximize the value of their investment.

Technical training is usually offered in several formats, including classroom training, onsite training, and online training. Training providers usually develop custom training programs designed to meet the specific needs of a client.



Why Do We Offer This?

Your product must be 100% compatible with your choice of packaging. Our in-house laboratory and experienced team ensure there are no surprises.


What Benefits Does This Have To The Customer?

The lab’s extensive capabilities deliver the confidence that you need to send the product to market – protecting both the contents and your brand reputation.

Our dedicated UK team would be happy to talk to you about how we can add value to your packaging supply chain.


New Features Coming In 2023

For 2023, we have a strong investment plan to enhance our testing capabilities at our sites in Hadleigh & Edinburgh. This includes

  •  A new workshop area planned for 2023
  • ISO 17025 accreditation for our UK head office in Hadleigh


Value Added Service

We can offer this as part of a value-added service and welcome you to meet the team and to come and see for yourself.


Our team is ready to assist you with all your Technical Support needs!

Get in touch with our team of experts at [email protected]


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